Terms of Service
Effective date: April 9, 2026
1. Acceptance of Terms
By accessing or using AdSocial (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users, including agency operators, team members, and clients who interact with content generated through the platform.
2. Service Description
AdSocial is an AI-powered marketing platform that provides market intelligence, SEO tools, content generation, lead capture, surveys, social monitoring, CRM, and reporting capabilities for marketing agencies and businesses. Features and availability may vary by subscription tier.
3. Accounts & Access
You are responsible for maintaining the security of your account credentials and for all activity under your account. You must provide accurate registration information and promptly update it if it changes. We reserve the right to suspend or terminate accounts that violate these terms.
4. Billing & Payments
Paid plans are billed on a recurring monthly or annual basis. Payments are processed through Stripe. You authorize us to charge your payment method on file for all applicable fees. Prices may change with 30 days' written notice. Refunds are handled on a case-by-case basis — contact support for billing disputes.
5. Cancellation & Refunds
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period — you retain access until then. We do not provide prorated refunds for partial billing periods. If you believe you were charged in error, contact us within 30 days.
6. Your Content
You retain ownership of all content you upload or create through the Service. By using the platform, you grant AdSocial a limited license to process, store, and display your content as necessary to provide the Service. We do not sell your data or use it for purposes unrelated to operating the platform.
7. AI-Generated Content
Content generated by AI features is provided as a starting point and may require human review. AdSocial does not guarantee the accuracy, originality, or legal compliance of AI-generated output. You are responsible for reviewing and approving all content before publishing or distributing it.
8. Prohibited Use
You may not use the Service to: generate or distribute illegal, harmful, or misleading content; attempt to reverse-engineer the platform; resell access without authorization; overwhelm the system with automated requests beyond normal usage; or violate any applicable law or regulation.
9. Limitation of Liability
The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, AdSocial shall not be liable for indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.
10. Changes to Terms
We may update these terms from time to time. Material changes will be communicated via email or an in-app notice at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.
11. Contact
Questions about these terms? Reach out at support@adsocial.ai or through our contact page.